Qualitative Research in Psychology
ISSN: 1478-0887 (Print) 1478-0895 (Online) Journal homepage: http://www.tandfonline.com/loi/uqrp20
A rose by any other name: participants choosing
research pseudonyms
Ruth E.S. Allen & Janine L. Wiles
To cite this article: Ruth E.S. Allen & Janine L. Wiles (2015): A rose by any other name:
participants choosing research pseudonyms, Qualitative Research in Psychology, DOI:
10.1080/14780887.2015.1133746
To link to this article: http://dx.doi.org/10.1080/14780887.2015.1133746
Accepted author version posted online: 18
Dec 2015.
Published online: 18 Dec 2015.
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Date: 28 January 2016, At: 14:27
QUALITATIVE RESEARCH IN PSYCHOLOGY
http://dx.doi.org/10.1080/14780887.2015.1133746
A rose by any other name: participants choosing research
pseudonyms
Ruth E.S. Allen and Janine L. Wiles
Downloaded by [University of Auckland Library] at 14:27 28 January 2016
Social and Community Health, University of Auckland, Auckland, New Zealand
ABSTRACT
KEYWORDS
How do researchers name people respectfully in research projects? In an
interview study on aspects of aging, 38 participants were invited to
choose their own pseudonyms for the research. The resulting discussions
show that the common practice of allocating pseudonyms to confer
anonymity is not merely a technical procedure, but renaming has
psychological meaning to both the participants and the content and
process of the research. The care and thought with which many
participants chose their names, and the meanings or links associated
with those names, illuminated the importance of the process of naming.
There was evidence of rules and customs around naming that further
confirmed its importance both within their sociocultural worlds, and as
an act of research, affected by issues of power and voice, methodology,
and research outputs. We invite researchers to consider a more nuanced
engagement with participants regarding choosing pseudonyms in
research.
Pseudonyms; anonymizing;
ethics; participatory
research; naming; interview
methods
In Shakespeare’s Romeo and Juliet, the lovers have the wrong family names for there to be
a marriage. Juliet asks, “What’s in a name? That which we call a rose, by any other name
would smell as sweet” (II, ii, 1–2). Any other names but their own could have preserved
the “sweet” scent of their romance and prevented the tragic outcomes of the play. In
research, is the naming of participants a matter merely of renaming a rose, its scent
unchanged?
In this article, we argue that renaming participants—the common practice of
allocating pseudonyms to confer anonymity—is not merely a technical procedure but
has psychological meaning to both the participants and the content and process of the
research. We consider the question, “How do we name people respectfully?” and examine
data from a project (Allen & Wiles, 2013a) where participants were invited to choose their
own pseudonyms. While this was a practical methodological decision, not the focus of the
research project, it raised interesting issues that we share in this article to highlight
questions for researchers to consider.
We first note the care and thought with which many participants chose their names and
the meanings or links associated with those names as evidence of the importance of the
process of naming. Second, there was evidence of rules and customs around naming that
further confirmed its importance, including in relation to older people who were the
participants in this research.
CONTACT Dr. Janine Wiles
j.wiles@auckland.ac.nz
Private Bag 92019, Auckland 1142, New Zealand.
© 2016 Taylor & Francis
Social & Community Health, University of Auckland,
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R. E. S. ALLEN AND J. L. WILES
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Pseudonyms in research
Researchers are routinely reminded of the importance of participant confidentiality as an
ethical requirement of research (Coolican 1990; Creswell 2013; Roberts 2015). This includes,
but is not limited to, using pseudonyms or false names to preserve anonymity (Thomas &
Hodges 2010). There are “classic” cautionary tales in textbooks of cases where participants’
individual problems were analyzed in such detail in research reports that they were
identifiable, despite pseudonyms (e.g., the Vidich & Bensman 1968 Springdale study cited
in Coolican 1990 and in Tolich 2010). There is a balancing act required between ethical
prohibitions on the disclosure of “confidential, personally identifiable information” within
psychological research (APA Ethics Code Standard 4.07, Use of Confidential Information
for Didactic or Other Purposes) and disguising characteristics to such an extent that
potentially important variables like gender or occupation are obscured (APA 2010, p. 17).
Researchers’ use of honorifics, first or last names in pseudonyms vary widely,
producing aliases ranging from Herr Beyer and Frau Helm (Fechner 2011) to Wonder
Woman and Tricksy (Salmon 2007), from Mr. Powell (Abma & Stake 2014) to Achmed
and Krystal (Mohammed et al. 2015) or Lourdes and Sofia (Gulbas & Zayas 2015). What
assumptions can be made about the age, gender, ethnicity, and socioeconomic status of
the person each name represents, the intentions in the choice of name, and even the
research project in which they might have participated?
Qualitative research methods specialist John Creswell (2013) is typical in putting
responsibility for participant anonymity firmly in researchers’ hands: “A researcher protects
the anonymity of the informants, for example, by assigning numbers or aliases to individuals” (p. 174). A typical consent-to-participate form includes the promise: “Your name will
not be associated with the research findings in any way, and only the researchers will know
your identity as a participant” (p. 153). Creswell reminds researchers that participant
identity needs protection at all stages of the research, from site selection and recruitment,
through data collection, analysis, and publishing. In analysing data, the “privacy of participants” must be respected by “assigning fictitious names or aliases” (p. 59); in reporting
findings, the research should “avoid disclosing information that would harm participants”
by using “composite stories so that individuals cannot be identified” (p. 59).
Research guidance manuals and templates for ethical approval include sample participant
statements such as: “I understand that the information I provide will be anonymous and I will
not be identified in any analyses or reports resulting from the data collection” (Thomas &
Hodges 2010, p. 94). Such manuals lack specific guidance on how to allocate pseudonyms per
se but show by example the renaming of people, places, and organisations (e.g., “Hospital A”;
see also Kayser-Jones 2003 for importance of renaming institutions from the outset of
research). In presenting research, authors routinely account for confidentiality by making a
brief statement that all names are pseudonyms, but do not say how they were assigned:
All personal and place names have been replaced by pseudonyms, to protect confidentiality.
(King et al. 2008, p. 85)
Slight variations on this standard statement are instructive. Highlighting that pseudonyms
were “self-chosen or participant-approved” perhaps explains “Wonder Woman” and
“Tricksy” (Salmon 2007, p. 992) as opposed to “Mr. Powell” (Abma & Stake 2014), but we
could find little elaboration of how researchers engaged with participants in these decisions.
QUALITATIVE RESEARCH IN PSYCHOLOGY
3
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Debates about pseudonyms and anonymity
The use of pseudonyms is a well-established tenet of good research practice, with
researchers held accountable for maintaining anonymity and confidentiality, and journal
peer reviewers reminded to check that authors conform to these standards (Tolich 2010).
Yet anonymity is increasingly problematized in debates on research, including qualitative
and psychological approaches in particular (Bickford & Nisker 2015; Thompson & Russo
2012; Wiles et al. 2008). Anonymity and confidentiality are not the same thing.
Anonymity describes the degree to which the identity of a respondent is unknown and
unspecified, and respondents cannot be linked to their responses; confidentiality is where
the researcher can link respondents to their responses (Scott 2005, our emphasis). That is,
anonymity potentially applies in cases where the researchers do not know the identity or
source of the participant (e.g., online or email research, or to a lesser degree a random
survey conducted in a public place), whereas confidentiality is about taking deliberate
steps to keep participants’ identities secret (Saunders, Kitzinger & Kitzinger 2014a). As
Saunders et al. (2014a) point out, the latter might include considering names, places,
religious or cultural background, occupation, family relationships, and other potentially
identifying information.
There is tension between maintaining anonymity and yet producing adequately
nuanced “thick” description of a given phenomenon, especially amongst a small, unique
group (Bickford & Nisker 2015). Qualitative methods such as ethnography and case study
where, by definition, researchers may be engaged with an organization or cultural group
over a long time, mean that many will know and potentially identify details of those
involved (Bird et al. 2009; Walford 2005). Research participants themselves may be a
threat to confidentiality by disclosing their participation in research in ways that identify
other informants (Helgesson 2014; Kennedy & Cram 2010); autoethnography can be a
particular challenge in this way (Tolich 2010).
Some argue that pseudonyms confer “external confidentiality” (Tolich 2010, p. 1606),
masking identities only from general consumers of the research, but not from those who
know the participant or their online personae well (Kaiser 2009; Roberts 2015; Thompson
& Russo 2012). Pseudonyms may be “ineffective protection” (Damianakis & Woodford
2012, p. 713) since other community members might still recognize them from the words
cited, and letting some use their real names while others choose pseudonyms can lead to
even more identification (Damianakis & Woodford 2012).
Where research participants are high-profile, well known in their community or
occupation, they may be happy about being identified as having participated in the
research (Thomas & Hodges 2010). In addition, there may be a desire to speak out in
one’s own name, for example, in feminist research (Berkhout 2013) where anonymization
within research “on” women has been seen as a form of delegitimization or silencing. The
“protection” of participant identities has been characterized as a type of “paternalism”
(e.g., by UK social researchers interviewed by Wiles et al. 2008), with a tension between
the autonomy of research participants and greater consumer involvement in research in
general and the standard ethical regulations and organizational structures. Expectations of
knowledge transfer and accessibility of publicly funded research outputs, accountability to
funders in showing “real world” relevance, and online dissemination in various formats
can further complicate simple pseudonymization (Tilley & Woodthorpe 2011).
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R. E. S. ALLEN AND J. L. WILES
Similarly, within indigenous research, presenting pseudonymized individual voices
can be entirely inappropriate. Instead, researchers are accountable to communities and
appropriate cultural contexts and must consider how information is to be expressed,
voiced, and by whom according to cultural hierarchies (Battiste 2008; Cram 2009;
LaFrance, Nichols & Kirkhart 2012).
It can be important not to have an either/or approach to the use of pseudonyms (i.e., that
either participants’ real names are used or only pseudonyms are used) but to reflect on
potential issues throughout the course of the research, including revisiting with participants
draft reports prior to publication (Roberts 2015; Thomas & Hodges 2010) and checking on
them after publication (Grinyer 2002). In addition, questions as to how members of the
wider family and community not consulted about confidentiality might nevertheless be
affected by dissemination of research findings, or how broadly consultation and decision
making should extend, need careful, principled case-by-case consideration (Kennedy &
Cram 2010).
Furthermore, at the point of trying to publish research findings in an academic journal,
Morse and Coulehan (2015) invite researchers to question the need for pseudonyms or
particular participants’ accounts to be included at all, if there is sufficient depth of analysis
to allow a distillation of key ideas or models of the knowledge gained. In contrast, Walford
(2005) warns against what he terms a “spurious generalizability” (p. 90) conferred by
anonymization, such that the lack of specificity of time and space in writing up the
research may give too general an understanding of the issues involved, as opposed to
specific issues raised within a particular socio-political context. We would argue that if
pseudonyms (and participants’ accounts) were to be written out of a research report, it
would be important to explain to the participants who are receiving a copy of such a
publication how and why their contributions have been reduced in this way.
There is also debate about anonymity within the “Internet age” (Saunders, Kitzinger &
Kitzinger 2014b), where information about participants’ lives and issues are widely
accessible online (Roberts 2015). Pseudonyms are used as usernames on blogs and
Internet interactions; the real name of the person is thereby hidden from an Internet
search or a casual read of a blog post but may be known within the community of interest
(Dennen 2009). A supposedly anonymized organisation, such as a school or health setting,
can be identified quickly from online promotional information (Walford 2005). There are
also changing meanings of “privacy,” intergenerationally and within social media and
other online environments, with debates as to whether privacy has lost “currency” among,
for example, digital teens, or is still important but managed in particular ways in online
environments (Saunders et al. 2014b). Thus, it is important to consider how the
selection of pseudonyms functions within different methodological and epistemological
frameworks, political and cultural contexts, shifting roles of the researcher and the
researched, and across different forms of technology and dissemination.
How are pseudonyms chosen?
With the wide use of online pseudonyms, there has been some research about how people
choose their online identities. For example, many use the chance to escape the specificity
of gender, ethnicity, or age that may be associated with their real names (Miyazoe &
Anderson 2011). Conventional “societal valuations” of gender are reproduced online
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QUALITATIVE RESEARCH IN PSYCHOLOGY
5
(Herring & Paolillo 2006, p. 439), with posts apparently by males receiving more attention
or response than those by females, and stereotypical gendered identities detected in
language cues and styles (Spottswood et al. 2013). Pseudonyms thus may not merely
mask identity but also act as a “nuanced form of anonymity” (Miyazoe & Anderson 2011,
p. 184), with users making choices about whether to use a gendered or gender-neutral
name, for example.
Another variation raises the question of the culture or ethnonational background of
participants and whether this should be reflected in the pseudonyms chosen by researchers.
There are tensions between the need for confidentiality and the need for context, especially,
for example, within health research, where the social determinants of diversity and culture
relate to inequity (Damianakis & Woodford 2012). For example, in a study of cocaine use in
Asian American bisexual men, Fazio, Hunt and Moloney (2011) use pseudonyms like
Rajeev, Arjun, Hien, Miki, and Surat. They explain:
All names used to identify participants in this article are pseudonyms, to protect their
anonymity. However, when assigning pseudonyms, we made an effort to choose ones that
reflected the culture and ethnonational background of the participants’ names. (Fazio et al.
2011, p. 637)
There is growing recognition that pseudonyms have moved from being a simple way for a
researcher to confer confidentiality and anonymity on research participants to a far more
nuanced act of research, affected by issues of power and voice, methodological and
epistemological standpoint, and considerations of the research consumers (whether
institution, funder, participants, or journal reader). This raises questions about how
pseudonyms should be chosen and whether they can be selected in a way that acknowledges
the shift from “paternalistic” researcher allocating names to a more nuanced engagement
with participants.
Method
The research question for this article is: How do we name people respectfully? The data
reported are from interviews with 38 participants for a project on childless older people
and support (Allen & Wiles, 2013a, 2014). Childless participants aged 63–93 spoke about
their experiences and expectations of support, given and received, and how childlessness
and growing older might interact.
The theoretical underpinnings of the research included narrative gerontology (Kenyon,
Clark & De Vries 2001; Randall 2007) and positioning theory (Harré et al. 2009; Harré & van
Langenhove 1999). Narrative gerontology is a framework drawn from narrative theory and
gerontology to examine sociocultural, interpersonal, and personal narratives, valuing the
accounts of older people as important data to be collected and analyzed (Kenyon & Randall
2001). Positioning theory (Harré et al. 2009; Harré & van Langenhove 1999; Allen & Wiles,
2013b) provides ways to understand how those narratives “position” participants and others
in “storylines” that range from the sociocultural to the personal. Both narrative gerontologists
and positioning theorists show how the experiences we have are to some extent shaped by the
words we can use to describe them. That is, they see language as “constitutive” of experience,
rather than something “objective” that operates outside contextualized social worlds. How,
then, might the language of naming be constitutive of experience in research?
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R. E. S. ALLEN AND J. L. WILES
The research was focused on subjective experiences and accounts of support and childlessness. It was not a participatory project to the extent of being initiated and led by participants,
but rather one that drew on principles of participatory research in reflecting on who “owned”
the data (Nolan et al. 2007) and having the input and participation of interviewees, for example,
in reviewing their interview transcripts and in being sent annual updates regarding the research.
As we considered ways to enhance partnership between researchers and participants, and as we
engaged with the qualitative research literature (England 1994) and with participants, it became
clear that the way we name these relationships is important. This extends to naming in research
outputs. Using an alphanumeric code, for example, P1 for Participant 1 or M2 for Male
participant 2, seemed unnecessarily distancing, especially as participants were receiving the
transcripts of their interviews, where their very personal accounts would be linked to somebody
called merely “P3.” Having participants choose their own pseudonyms seemed a helpful and
respectful way of inviting some ownership and input into the research.
Ethical approval for the research was granted by the University of Auckland Human
Participants Ethics Committee, and the informed consent form stated, “I know that my
name will not be used in any report of the interview and that anything I talk about will be
reported in such a way that I cannot be recognized.” (We used a plain language format, rather
than talking about “pseudonyms” and “confidentiality” and “identifying details.”) During the
informed consent process, the idea of using a pseudonym or “pretend” name for confidentiality was discussed with participants. Once the interview was underway, the question of what
name the participant would like to use was also discussed.
The data for this article were drawn from the audio-recorded interviews, where the
discussion of name choice was recorded. Interviews were transcribed by the interviewer as
part of immersion in the data (Poland 1995), with notes and comments on overall ideas
and themes. These related not only to the research topics of childlessness and support, but
also to observations on the research process itself, including pseudonym selection.
Transcripts were returned to participants for them to check and comment on. An annual
Christmas card and letter updating participants on the progress of the research was addressed
to their real names but included their pseudonym, for example, Dear Miss Allen (aka
Suzanne). Participant feedback meetings at the end of the research included PowerPoint
slides with verbatim quotations under pseudonyms. There is occasional ongoing contact as
papers relating to the research are published (Allen & Wiles, 2013a, 2013b, 2014).
The initial analysis of the interview data into broad topics and categories (using the software
framework NVivo 8; Lavery 2009) included a “Research process” category and subcategory
“Choosing a pseudonym.” This article includes an analysis of the comments sorted into this
category, which were then relocated in the original transcripts and interviews re-listened to for
setting and tone. In addition, a full search of the transcripts was made for any references to
concepts of names or naming, including in the emails, cards, and letters received from
participants in response to the regular updates received, and research journal notes made
about follow-up meetings or discussions. Reflecting on comments made about naming, beyond
the pseudonym discussion, deepened the understanding and findings presented in this article.
Findings
The findings presented here highlight lessons learnt from this decision to invite participants to
choose their own pseudonyms. First, the care and thought with which many participants chose
QUALITATIVE RESEARCH IN PSYCHOLOGY
7
their names, and the meanings or links associated with those names, illustrated the importance
to the participants of the process of naming. Second, the rules and customs around naming
further confirmed its importance, particularly in relation to childless older people, for whom
social customs around naming played out in particular ways (e.g., related to marital status or
heterosexual norms). These findings are also evidence of an apparently minor part of the
research process being of great importance to those involved. All names used in this article
are the pseudonyms chosen by the participants in the original study (Allen & Wiles, 2013a).
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The meaningful process of choosing a name
Participants demonstrated choosing their pseudonyms to be a meaningful process by the
care with which they chose names. Many considered special people whose names they
could use, including, for example, deceased parents or friends. Bertha’s mother had died at
the age of 102 and Bertha had been involved in her care for many years, an issue she
focused on in our discussion. At the start of the interview, the correct spelling of her real
name was checked and she was then asked if a “pretend” name came to mind.
R:
B:
R:
B:
R:
B:
R:
B:
R:
B:
R:
B:
R:
B:
Do you have a, a pseudonym that comes to mind? A pretend name? We can keep
thinking about it as we go, but anything come to mind?
Oh, well, just as a matter of interest, it’s an unusual one, but it’s my mother’s name – Bertha
Bertha
Yes
Yup
Do you want to have Bertha?
B-e-r-t-h-a
- h-a, yes
Yup, yup, that’s fine
I’ll certainly remember that one
OK, lovely. No-one else has chosen that one too, so
I shouldn’t think so, no
[laughs]
She did not like her name, but.
Bertha pointed out the name was unusual, personally memorable to her (“I’ll certainly
remember that one”) and adds the detail that her mother did not like the name. Hazel chose
the name of a dear friend who had died and who was also linked to her extended family: “I
had a very great friend who was Hazel and I’m thrilled because my great-niece has called her
middle child Hazel.” At the start of her interview, Hazel talked about how common her real
name was when she was growing up (five in her school class had the same name), and yet it
was a name rarely heard nowadays; this was one of many reflections that Hazel at age 88
made in her interview on the changing times she had witnessed.
Wakeford had been with his male partner for 46 years prior to his death about a year
before being interviewed. First he wondered if the name of the apartment complex he
lived in could work as a pseudonym, but then said:
W:
R:
Or what about Wakeford?
Wakeford
8
R. E. S. ALLEN AND J. L. WILES
W:
R:
W:
R:
W:
W-a-k-e-f-o-r-d
OK
That was my partner’s middle name, it was always a nice name
Oh, lovely, yeah, and that’s a nice way to, to remember him
To remember him.
Wakeford described himself as still very sad at the loss of his partner and had to make
himself leave the flat and go out, sometimes sitting in cafes and “people-watching.” He felt
some consolation in going where people knew him “by name”:
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W: So um, I go out most days, I wander out and ah, they all know me round here, of course,
know me by name, which is nice.
The process of naming also reflected other aspects that arose in the interviews. Nissan was
a single, 86-year-old man who described himself as “quiet” and “a loner.” In accordance
with his self-description, he tended to give one-word answers and, compared with some of
the other participants, did not tell a lot of stories in relation to the research topic.
However, his choice of name reflected the aspect of his life about which he was most
enthusiastic and effusive in the interview. He said he was always keen on motorbikes and
cars, he had worked in motorbike shops throughout his career, and the most detailed
personal story he told was in relation to the theft of his car from out of his garage, and
who had helped him with this (a neighbor and his godson). He had not chosen a
pseudonym at the start of the interview, so the subject was returned to at the end:
R:
N:
R:
N:
Oh, now, pseudonym, we need to think up a name for you
Oh, well, say “Nissan”
Nissan
N-i-s-s-a-n. That was that car that I had stolen, you know.
He had thus chosen a name that encapsulated both his main interest in life and also the
key story told in relation to the research topic of support.
There were three couples in the research, and it was evident that spouses provided
many types of support to each other. They also worked together in relation to choosing
pseudonyms. For example, during their interview, Ned and Kelly often spoke for and to
each other, finishing each other’s sentences or introducing ideas that the other would pick
up. Married for more than 40 years, they demonstrated their unity and closeness in this
way of talking, in describing the activities they loved to do together, and in saying things
like, “What’s yours is mine and mine yours” to each other over the course of our
discussion. Ned was Australian-born and suggested the pseudonym of Australian outlaw
Ned Kelly.
R:
N:
R:
K:
R:
Um, and we need to make sure we come up with names for you too, so I won’t
forget that. So have you got a name, a pretend name, because I’m not going to write
about [real names], I’m going to write about –
- Ned Kelly [laughs]
So just a first name would do, so “Ned” and?
“Kelly” [all laugh]
Ned and Kelly, perfect.
QUALITATIVE RESEARCH IN PSYCHOLOGY
9
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Choosing pseudonyms based on sharing a single name seemed like yet another demonstration of the closeness and singularity of them as a couple in the interview. Another
couple, Charlie and Betty, chose names together that reminded them of two loved
relatives, Betty a cousin and Charlie (short for Charlotte), with the switch of gender a
source of amusement to them. They spoke of shared voluntary work they did with
children with intellectual and other disabilities and the significance of those children
being able to learn their names:
B:
R:
B:
R:
C:
B:
R:
B:
But you do get to know them and you get a rapport between you
Mmhmm
And I find that rewarding too
Mmhmm
They talk to us a lot more, don’t they?
Oh, yes, yes. Now they, most of the older ones, their memories are good
Right
And they will remember your name.
Some participants changed their minds during or after the interview when a name did not
feel quite “right.” Catherine chose one name in the interview then renamed herself when
she wrote a summary of the interview, wanting her account limited to what she wrote,
instead of the transcript. She then re-wrote this summary further, finally feeling satisfied.
She attached a note to her summary that said:
Dear Ruth:
I didn’t interview at all well when you visited me . . . I apologize for doing so badly . . . I really
would appreciate your approval of the report I have written and now enclose. There are several
points, you will see, that I do not want mentioned at all. In fact, I think there are a number of
such points! I’m sure you will respect my wish. I have changed my name to Catherine!
Sincerely, [real name]
The care she took with naming and presenting herself in her own way and the sense she
had of “doing badly” in having said things that she then did not want reported was an
excellent reminder of whose information this was, and how exposed people can feel in
participating in a research interview.
The name “Bee” was also not the original pseudonym another participant gave. In the
interview, Bee suggested her pseudonym could be her email alias, which was nothing like
her given name. She was interested in the project and sent occasional emails with news
items of relevance or updates on the household. We realized her distinctive email name
would be immediately recognizable to anyone in the wide circles in which she moved, and
suggested we should change her pseudonym for the study. She was pretty unconcerned,
but agreed to change, choosing her (deceased) mother’s name, Bee. We then asked her a
further question about whether she should make up a pseudonym for the place she lived
in, given that informed consent was based on an expectation that “anything I talk about
will be reported in such a way that I cannot be recognized.”
Bee lived in an Abbeyfield house, part of the worldwide movement establishing shared
housing for older people who do not need high levels of care, but appreciate living with
others (www.abbeyfield.org.nz). For a project about childless older people and support, the
question of where people lived and who they lived with was relevant. Bee and fellow
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R. E. S. ALLEN AND J. L. WILES
resident Fletch were enthusiastic about the Abbeyfield model. Both had happily lived
alone for decades, but had made what they felt were timely moves into the shared
living arrangement at Abbeyfield. We talked about whether their location should be
acknowledged and they were keen that it should be. They also wanted their involvement
in the research to be acknowledged in the Abbeyfield newsletter. With a maximum of 12
residents, changing over time, and only one Abbeyfield House in Auckland, it would take
relatively little effort to discover their real identities. But for them, it seemed the potential
confidentiality risk was outweighed by their wish to publicize the Abbeyfield approach as
particularly appropriate for people without children in later life. This required us as
researchers to reflect on the tension between positively recognizing the advocacy for this
accommodation while also recognizing our responsibility to protect the anonymity of
others in the house.
The “ethnonational” issue of pseudonyms came up with another couple, where again
the naming discussion reflected aspects of their relationship and the research topic. Much
of the interview focused on the man’s suppression of his Māori identity within the racist
context of New Zealand 70 years ago, and how his non-Māori wife, who had been
involved in supporting and learning te reo Māori (the Māori language) in her work,
had helped bridged some identity issues. Around their childlessness, they felt there were
complex issues around their Māori/non-Māori identities when there was a possibility of
adopting a child from within his wider family. They suggested a distinctly “Māori”
pseudonym for him (“Manu,” meaning “bird”) and a non-Māori name for her
(“Donna”), even though their real names did not show this distinction, commenting:
D:
M:
R:
D:
R:
But it might be wise to have a Māori name, wouldn’t it?
What about Manu?
Manu, yup
You’re going to fly away are you? [laughs]
Manu, yup, that’s fine. Donna and Manu.
Some participants showed less interest in having to come up with a “pretend” name, so we
would suggest their middle names as at least less identifiable. This sometimes reflected less
interest overall in the research. For example, Percy was an opportunistic participant; he
lived in a residential care home where another participant was being interviewed, and the
manager suggested he was eligible to participate and asked him if he wished to. Percy had
mild dementia and, according to both the manager and Percy himself, was able to give
informed consent to having an interview. His talk was difficult to follow at times,
including in the discussion about pseudonyms:
R:
P:
R:
P:
R:
We need to think up a pretend name for you, because I don’t want, I won’t use your
name, um, so what’s another name other than [real name] we could use for you?
What’s a good pretend name?
I didn’t
You didn’t?
Have another name
So, what would be a pretend name, so no-one knows that it’s you I’ve talked to? Do
we call you Fred or Jim or?
QUALITATIVE RESEARCH IN PSYCHOLOGY
P:
R:
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P:
R:
P:
R:
P:
R:
P:
R:
P:
R:
P:
R:
P:
R:
P:
R:
P:
11
No. Ah, just [real name]
Yeah, no, if we just, because I don’t want to call you your real name. So I have to
come up with a made-up name, a pretend name
Oh, yeah
So what are we, what shall we choose? What was your Dad’s name?
Alfred Ernest
Alfred?
His name, yeah
Does Alfred suit you, would you like, shall we pretend you’re called Alfred? It’s just a
pretend name
No, we, we used to call him, “the old man”
“The old man,” ha-ha
Yeah. He got quite annoyed with that
Yeah. [I’m reviewing his informed consent form as I’m gathering up my papers to leave,
and notice his signature includes a P] What’s the “P” for, what’s your middle name?
Eh?
What’s your middle name?
Percy
Percy?
Yeah
OK, shall we call you Percy?
Yeah.
Reviewing this discussion, we are aware of being quite insistent about something that did
not interest Percy, and wonder if in such cases, it would be better to let it drop, and just
select a researcher-chosen pseudonym.
In contrast, there was some playfulness in some of the name-choosing that spoke to the
participant’s self-presentation in the interview context. Lavinia chose a Shakespearean
character’s name since she was an actor, and she said she thought Lavinia was “a bitch.”
She loved playing women who were “bitchy” on stage and spoke with pride of her
independence as a woman who had not married but had had partnerships with men
(the details of which were nobody’s business but her own). Tombie laughed as she chose
the name of a neighbor’s dog, a nongendered, nonculturally specific name, for a woman
who spoke much in her interview of the clash of cultures she had found as an immigrant
to New Zealand in the past, in part with these neighbors. Over the years they had become
friends, and the dog was part of that.
Only one participant refused to suggest a pseudonym; he considered his name “John” was
common enough to not reveal his identity, “Just leave it at John . . .I don’t care if people know
who I am [laughs].” His refusal also seemed to relate to a negative experience he had had with
research in the past, where clearly he had not been given a feeling of ownership over “his”
data, or the opportunity to be named or even to know the names of the researchers:
J:
R:
J:
Oh, yes. Well, a couple of years ago, there were two or three came here and
interviewed me, you know
Mmhmm
And they weren’t allowed to say who they were, where they were from or who I was . . .
Because I tried to get hold of, contact one of them on the phone one day, and I asked for
12
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J:
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R:
J:
R:
J:
R. E. S. ALLEN AND J. L. WILES
this person, you know, and then I was told that you don’t ring the university and try to find
out – you know, try to contact this person because they don’t know who you are
Right
Or the rest of the mob don’t know who you are and you’re not supposed to tell them
who they are, tell the others who they are, you know
OK, so this is a different kind of a study. And that’s why I give you my phone
number, because if you think of anything about what we talk about today, or just
want to know how the thing’s going, or anything like that, you can ring me up and
also on there is the number of my supervisor, so this is, this is a very open study,
I wouldn’t like you to think you couldn’t get hold of me again
And your surname is?
Allen.
That’s right, yeah.
He told this story at the start of our interview and clearly found the lack of identity and
ownership frustrating; did not like being “told” not to ring the university or that “the rest
of the mob” should not know who he was; and checked that he had the interviewer’s
surname so the same situation could not recur. The former study was a randomized
controlled trial where anonymity and blinding served a particular purpose, but it did not
seem that this had been explained adequately to John, nor had he received any follow-up
or outcome information from the researchers, despite ticking the box that offered this.
After some discussion we did decide to use the name he had insisted on as his pseudonym,
both in research outputs and here. This is an example of the tension between “protecting”
participants and recognizing their autonomy.
Rules and customs around naming
Pseudonymization is a rule and custom of research practice, entrenched in informed consent
protocols and ethical guidelines, despite some of its complexities. John’s dissatisfaction with
his participation in an RCT highlights the particular rules and customs around different
types of research and the crucial importance of researchers being blinded to the status of
participants. John’s sense of exclusion and hurt was more about administrative oversight than
a need for different research rules; he felt he should have been informed about the research
findings and should have had his telephone inquiry responded to more warmly.
Customs around the use of first names, surnames, and honorifics also arose in this research.
When a researcher chooses his or her own pseudonyms for participants, is there consideration
as to whether or not an honorific and surname should be used or the more informal use of a
first name—should it be “Mr.” Powell (Abma & Stake 2014) or just “Kevin” (Fazio et al. 2011)?
One of the loneliest participants in this research, Robin, was a man whose life history
was characterized by circumstances that did not support social connections, including
disrupted family life in wartime, school bullying, immigration, and a late-life marriage cut
short by his wife’s early death. During his interview, his phone rang and he ignored it until
it stopped, saying he often pulled out the phone plug since he expects no-one to ring
him, other than someone like a “telecom salesman.” The immediate clue that it was a
salesperson would be that the caller would address Robin by his first name, without
permission or relationship, an intrusion Robin was keen to avoid.
QUALITATIVE RESEARCH IN PSYCHOLOGY
13
Daisy too described the rudeness of using a “Christian” name without permission or
just an honorific, like “Missus”:
D:
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R:
D:
There was two women, Mrs. Norton and Mrs. Phillips – it was always “Mrs.” of
course in those days, nobody was allowed Christian names
Sure
You were bold if you called anybody by their Christian name, and we were always
taught, anyway, we were always taught, oh, you don’t call anybody “Missus,”
nobody, oh, no that’s terribly cheeky, you know.
We were careful to also check with Daisy, who was divorced, and other female participants
who were married or divorced, as to what honorific should be used:
R:
D:
R:
D:
And um, when I write to you, is it Miss or Ms. or?
Mrs.
Mrs. right
Yes, I still keep my married name.
Although participants had clear preferences around how letters should be addressed
to them, using Mrs. or Miss and so forth, none wanted an honorific used for their
pseudonyms but instead chose first names. The pseudonym and honorific discussions
were often toward the end of these interviews, which were conversational and informal in
style; it would be interesting to explore if this contributed to the choice.
Rules and customs around naming were meaningful in particular ways to the participant
population for this research, older people without children. This included the question of
marital status, which was for many of these participants a necessary condition of having
children. Located within the social context of the postwar baby boom and the status marked
by a woman changing surnames when married, Bertha said, “A girl thought so much about
changing her name and being ‘Mrs. Somebody’” and it was with some dawning pain that she
saw her younger sisters become “Mrs. Somebody” and go on to have children while she
did not.
Also particularly in relation to not having children was the question of the naming of
others in their lives. Parents use their surnames and other personal or family names when
naming offspring, an opportunity not available to people without children. April and Kate
both mentioned how pleased they were to have others named after them; April’s niece and
Kate’s goddaughter were especially precious for carrying their names.
Kate also commented that her family name, her father’s name, “dies” with her: “On
my surname side of the family, I am the last. So the name dies with me, of our branch
of the family.” Wakeford had a plan to not let his name “die.” His partnership with a
man for 46 years was largely unnamed, unrecognized, and illegal (until homosexual
relationships were decriminalized in New Zealand), yet he was not going to let their
“names” die. He had established a large bequest to a charity they were both committed
to, including negotiating that their names would be “up on a wall” at the institution,
gaining a recognition and public “naming” in death and generosity that they had never
been accorded in life.
14
R. E. S. ALLEN AND J. L. WILES
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Conclusions and recommendations
We have discussed issues around choosing pseudonyms that related not only to the usual
practice of research, where researchers are ethically bound to protect participant identity,
but also to engagement with participants over how pseudonyms should be chosen. Their
thought and care with naming, including with concern or playfulness; their consideration
of gender, culture, and location; and the wider social meanings of naming as childless
older people and in relation to the meaningful narratives they told made the invitation to
choose their own pseudonyms a useful part of both the content and process of the
research.
In Table 1 we outline prompts to remind researchers of the importance of naming,
and some issues to consider. Qualitative and participatory methodologies look to
include participants. When participants read the material researchers write about
them, should they not be able to recognize themselves? Do researchers include a note
with their specified pseudonym to let them know it? What gaffes might researchers
potentially make in choosing names that poorly or insultingly reflect particular
aspects of the participants’ backgrounds? Thoughtful naming is a way of
acknowledging a relationship with our participants where there is ongoing contact;
they are not simply another “Mary” or “P3” but someone who has participated in
their naming and will know themselves in the works that their words have helped to
produce.
Limitations and next steps
When returning one participant’s transcript to her to check, she expressed concern that a
genuine hobby she engaged in was mentioned, rather than it having been changed to another
hobby. The club name was not mentioned, but as she pointed out, if the transcript was “left on
a bus” someone might just figure out who she was if they were also involved in that hobby.
This alerted us to both the care required with all participant documents (voiced in her fear that
somehow we would “leave a transcript on a bus” rather than keep it carefully and securely
stored) and a not unreasonable fear that she could be recognized. There are many other
aspects of people’s lives and connections to consider which may require pseudonymizing or
protection of confidentiality (Thompson & Russo 2011; Saunders et al. 2014a). In balancing
Table 1. Issues to consider when selecting pseudonyms for participants.
(1)
(2)
(3)
(4)
(5)
(6)
Who should choose pseudonym? How are you going to discuss this with participants?
First name or surname with honorific – Herr Beyer, Miss Smith, Jenny?
Gender specific?
Ethnicity and culture specific?
Pseudonyms for others appearing in their talk? And for places/activities/organisations they mention?
What about in publications? Discuss minimizing any identifying features, including pseudonyms vs. risk of
overgeneralizing/loss of qualitative specificity.
(7) What is your plan for checking back with participants?
(7a) reminding them of pseudonyms chosen
(7b) any changes they wish to make
(7c) drafts and copies of transcripts, reports, publications
(7d) explanations of how their material may be included (with or without pseudonym).
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QUALITATIVE RESEARCH IN PSYCHOLOGY
15
the tension between protecting participants’ identities and preserving the richness of the data
(Kaiser 2009), a greater onus is placed on researchers who wish to do both.
There are potential disadvantages in allowing participants to choose their own pseudonyms.
For example, they may choose names of a close family member, which is potentially identifying
of both themselves and of other nonparticipants, or they may choose a name that is offensive or
otherwise problematic. Any of these issues may necessitate some difficult discussions and
negotiation. Moreover, the process of choosing a name takes some time and energy for the
participant; depending on the topic being researched or the position, availability and other
commitments of participants, spending time on this process may not always be appropriate
or relevant.
Another issue is that some studies have shown that participants prefer to be described in
relation to relevant characteristics such as gender and age range (e.g., “man, in 70s”), due to
a concern that pretend names might be false, or the real name of somebody else who could
then have the comments wrongly attributed to them (Corden & Sainsbury 2006). Our article
has focused on the issue of participants having choice of their pseudonyms; it is part of
a larger conversation about the rights of participants to choose how they wish to be
represented in published research outputs, including how their quotations are edited.
Acts of naming are political and personal, and as Nespor (2000) points out, where
pseudonyms have previously been thought of as “devices for protecting participants,” they
might in fact be considered as “strategic tools that play important roles in constituting
objects of inquiry” (p. 546). Establishing research partnerships with participants is
complex; we argue that allowing space to negotiate how they are named and represented
in the research is a vital element of this process. We recommend researchers encourage
participants to be involved in deciding how to constitute the unique scent of their rose.
Acknowledgements
We thank the participants in this project for their thoughtful engagement and are grateful for the
support of The Hope Foundation for Research on Ageing and the University of Auckland.
Notes on contributors
Ruth E.S. Allen, PhD, PGDipClinPsyc, is a registered clinical psychologist, freelance qualitative
researcher, and writer, committed to curiosity and its revelations. How participants in research are
engaged and supported is of particular interest. She was a research fellow in social and community
health, University of Auckland, for this project.
Janine L. Wiles, PhD, is a senior lecturer in the section of Social and Community Health, School of
Population Health, University of Auckland, Auckland, New Zealand. Her specialty teaching and
research areas include qualitative and participatory research methods in health, especially in relation
to rigor and critical social analysis. Care, place, and aging are also themes of her work.
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